Accessible Travel offers a professional Meet and Assist service at Jomo Kenyatta International Airport (JKIA) to ensure seamless airport experiences for arriving, departing, and transit passengers. Accessible Travel Kenya’s trained representatives welcome travelers at the aircraft gate or terminal entrance, provide personalized guidance through immigration, security, and baggage procedures, and escort them to their onward transport or boarding gate.

The service is particularly designed to support persons with disabilities, medical travelers, elderly passengers, VIP guests, and families, and includes wheelchair assistance, porter support, coordination with airlines and airport authorities, and smooth curb-to-gate or gate-to-curb transfers. Accessible Travel Kenya’s goal is to remove airport navigation stress and deliver a dignified, comfortable, and fully assisted travel experience.